Service Name: LONG TERM CARE OMBUDSMAN
Organization Name: FRESNO MADERA AREA AGENCY ON AGING (FMAAA)
Location
Location Name: MAIN OFFICE
- Accessibility: ADA accessible
- Physical Address: 2520 W. Shaw Lane, Suite 101a, Fresno, CA, 93711
- Mailing Address: 2520 W. Shaw Lane, Suite 101A, Fresno, CA, 93711
- Description:
Offers free and confidential complaint investigation for residents of skilled nursing facilities, residential care facilities for the elderly, and assisted living facilities. The program's trained Ombudsmen also educate consumers and providers on residents' rights and quality care practices.
The Agency on Aging contracts with Valley Caregiver Resource Center to provide the Long-Term Care Ombudsman Program. Contact Valley Caregiver Resource Center's Ombudsman Program at 559-224-9177.
The State of California's CRISISline is also available to take calls and complaints 24 hours a day, 7 days a week. The State CRISISline number is 800-231-4024.
- Website: https://www.valleycrc.org/ombudsman-program
- Email: admin@fmaaa.org
- Phone(s): (800) 231-4024, (559) 224-9177, (559) 214-0299
- Hours: Mon 8am - 4:30pm; Tue 8am - 4:30pm; Wed 8am - 4:30pm; Thu 8am - 4:30pm; Fri 8am - 4:30pm;
- Eligibility: Residents of skilled nursing, residential care, and assisted living facilities
- Requirements: None
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Areas Served:
- Madera United States
- Fresno United States
- Categories: